Guide

The Guide's purpose is to assist EBRD countries of operation (CoOs) and other jurisdictions in getting ready for setting up online courts. The Guide was developed based on the research and results of the Assessment.
Download the Guide
The Guide contains a Matrix Checklist listing all the prerequisites for setting up an online court. Based on the Checklist there is a web tool below for policymakers to develop a bespoke list of measures to implement an online court in their country.
Build a plan for online court

Have a strategy for public e-service with an integrated e-justice strategy and key performance indicators (KPIs)
Have a platform for monitoring the strategy and having user input

Create a framework for e-signature, recognise it as official signing, implement the software and other infrastructure for simple set up and use; consider ways for usage by foreign users;
Allow parties to file all documents of a case online, pay any fees and follow the case online
Create a system for online service of court documents on the other party
Put in place flexible legislation for online hearings in line with the technology pace
Enact legislation for electronic enforceable titles, interoperable, secure and with options for cross-border enforceability

Identify ways to have specialised commercial law knowledge and practice in courts
Promote and find uses for alternative dispute resolution to give more options to the parties and unburden the courts; integrate them into online courts
Review, simplify and promote use of uncontested claims procedures
Review, simplify and promote use of small claims procedure